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Introduction

1. From traditional automation to digital workers

Historically, industrial companies tried to solve inefficiencies by layering on point solutions, running lean methodologies (Six Sigma, Scrum), hiring more people, or applying linear automation (like Zapier or BluePrism). These approaches brought incremental gains, but they plateaued. Traditional Business Process Automation (BPA) reduced repetitive tasks but was rigid, while Traditional AI provided insights but couldn’t act across systems.

Agentic AI, by contrast, operates like digital workers: they execute end-to-end processes, integrate across platforms, learn continuously, and handle exceptions autonomously.

2. The role of TheLoops

TheLoops, delivers this next leap forward in automation. Rather than requiring enterprises to build AI agents from scratch, figuring out data connections, governance, and training, TheLoops provides:

  • A pre-built, governed, and secure platform that connects with 65+ systems (e.g., IFS, Salesforce, ServiceNow, Confluence, Jira, Outlook).
  • Preconfigured digital workers that come with goals, skills, and workflows, ready to be activated once connected to company data.
  • Rapid deployment, since the digital workers are already designed with industry expertise in mind.

In short, TheLoops removes the complexity of custom AI projects and accelerates time-to-value.

3. Digital workers

IFS, known for serving mission-critical industries (manufacturing, aerospace, defense, energy, logistics), is using TheLoops to bring digital workers directly into its ecosystem. These digital workers solve pressing customer challenges like scattered knowledge, labor shortages, and the urgency to innovate.

Examples of available digital workers include:

Supplier supervisor – Manages supplier processes.

Customer order manager – Oversees and streamlines order handling.

Knowledge worker – Surfaces and organizes scattered information.

These workers behave much like new hires: not perfect on day one, but improving steadily through feedback and learning. Within a few months, they can achieve 75–85% accuracy in executing tasks.

4. Strategic value of TheLoops + IFS

  • For customers: Digital workers extend human teams, reduce manual effort, and adapt to dynamic global markets.
  • For IFS: TheLoops enables the launch of an industrial AI workforce, making AI tangible, actionable, and secure in industries where compliance and reliability are critical.
  • For the market: It signals a shift from automation and insights to autonomous, learning systems that act as true business collaborators.

✅ In essence:

IFS + TheLoops delivers Agentic AI at enterprise scale, digital workers that can plug into complex operations, increase efficiencies, and empower organizations to thrive in fast-changing, labor-constrained, and compliance-heavy environments.