Accept Task

Explanation

This activity is used to accept a task. To do this, click on Status > Accept Task

Prerequisites

• To accept a task, task must be in either Tasks queued to me or Tasks queued to my queues.
• Case to which the task belong, should be in Open state.

System Effects

As a result of accepting the task, the task will be set to Open. The accepting user becomes the task owner and a journal entry will be created.