This activity is used to manually complete an incident notification.
If the incident notification is defined to generate notifications automatically, as soon as the notifications are released, the record will be changed to Completed status in the Incident/Distribution tab and the Incident Distribution Lists. However, if the notifications are required to be done manually, outside the system (e.g. inform the relevant person through a phone call), once the notification is done, the record should be set to Completed status manually.
In order to perform this activity, incident notification records which are not completed should already exist in the Incident/Distribution and the Incident Distribution Lists. That is, the notification type should be Manually and the status should be To be Alerted for these records.
In order to send automatic notifications to persons on
the distribution list, the relevant event should be enabled in the
Event Actions
by the application owner. If different notifications are required to be sent
according to the type of actions performed for an incident report, specific
values should be added in the Condition for performing this action section
in the
New Event Action. These specific values (conditions) correspond
to the specific actions related to incidents as detailed below:
NEW_INCIDENT
– when a new incident is created.
MODIFY_INCIDENT – when incident
general information is modified.
NOTIFY – when a person is notified
by right-clicking him or her and selecting Notify in the Distribution
List tab.
NEW_INJURED – when a new person is added to the Personnel
Injuries and Illness tab.
ADDED_TO_DL – when a person is added
to the Distribution List tab and the notification type is Automatic.
MODIFY_INJURED – when an employee ID is set for an injured person.
MARK_INVALID – when a record is marked as Invalid, the Notification
Type is Automatic and the State is Completed.
There are no system effects.