Perform this activity to edit existing shifts or breaks or delete shifts
or breaks. This activity updates the corresponding capacity and creates a shift
deviations. Note that it is not possible to enter shifts or breaks that are
overlapping in date and time. The Account Date is mandatory
for a shift and is usually the same date as the shift start date, but it is
possible to select another date within the Shift Start and
Shift End date. This
can be applicable for overnight shifts as an example.
If changes are
made to a shift or break that has been generated from the resource's base schedule,
shift deviations are created to record the deviation between the base schedule
and the updated shift. The changes made to the shift or break will directly
be reflected in the resource's capacity. If a shift deviation record is removed,
the original shift schedule is restored.
If shifts or breaks have been
edited, shift deviations of type "Edit" and corresponding
records in capacity are created.
If breaks has been added to the shift,
then shift deviations of type "New" is created as well as a corresponding
capacity records to reflect the change of capacity. If the shift deviation is
then removed, the deviation record as well as the record in capacity are entirely
deleted, as the newly created shift did not exist in the resource's base schedule
originally.
If a shift or break has been deleted, it will create a shift
deviation of type "Delete" and the corresponding record in capacity
is deleted. If a shift is deleted, it will not be possible to enter a new shift
within the deleted shift's start and end time, as this will be overlapping data.
Updating a shift can be made in the Resource Availability page or using
the Resource Shifts Gantt page.
Resource Shifts must have been generated.
| Deviation Type | Description |
| New | A new break has been added to the shift. |
| Edit | The start and/or finish time of a shift or break has been updated. The generated start/finish time, as well as the new start/finish time are entered in the shift deviation record. |
| Delete | The shift and/or break has been deleted. The generated start/finish time are entered in the shift deviation record. |