This activity is used to define service lines.
You can use the Create Service Contract Line assistant from the Service Contract/Services tab, to enter new service lines.
Select a Work Type, a brief Description and specify a date range for the work as the basic information.
Work Type will serve as default values for work orders or work tasks based on this service line. Optionally, select Auto Use on PM slider to indicate that this service contract opts for auto selection when generating work tasks from PM action. Select the Use on Fault Report slider to indicate that this service line should be displayed in the List of Values when connecting to a work order or work task. Clear the option if the service line should be invoiced or used in PM actions.
If you selected Fixed Price as the Invoice Type, enter values in the Sales Part field and Price field located under the Fixed Price section. These values will be applied to the work task. If the service contract is to be invoiced as a whole (i.e., according to an invoice plan), enter the sales part number to be invoiced in the Sales Part field found under the Periodic Invoices section. Additionally enter an Alternative Customer if the service contract is to be paid for by a different customer.
As a result of this activity a new maintenance service line will be created.