This activity is used to close the case task. After the case task has been investigated and the work on the case task has been completed, it can be closed.
The case task must be in the Completed or Open status.
As a result of this activity, the case task will be closed. When the AUTO_COM_TASK_CASE system parameter is set to True, the case is set to Completed automatically when all the case tasks on the case are completed or closed.