Create CRO Receive Order

Explanation

This activity is used to create a component repair order (CRO) receive order for reporting customer-owned parts as arrived, ready for inspection, received into quality inspection location, or received into inventory. Create the receive order directly from CRO Repair or CRO Exchange pages. The receive order is based on a regular purchase order, which means that a receive order allows you to use all the functionality related to the purchase order and receipt handling in IFS/Purchasing. However, you can use a streamlined process where you can receive into stock directly from the CRO Material Receive Order page.

One of the main principles in the ordinary receipt process is the receive cases. Receive cases can be seen as predefined working processes. The most common way of working is to have a default receive case and any inspection code specified for the combination of supplier and purchase part. This receive case and any quantity to be inspected is then given by default when the receive order is created. However, you can easily change the default receive case when receiving the parts, or you can manually move the parts to a quality inspection location, process control plans, etc., from the Receipt page.

When created, the receive order acquires Released status.You can either continue processing from the receive order or from IFS/Purchasing. When the quantity to be received is placed on a picking location, the quantity is automatically reserved to the component repair order line. Any serial numbers reserved to a component repair order line can be studied in the Tracking Information tab.

You can also register accessories which are sent by the customer together with the parts that are to be repaired. Accessories could be a remote control, a power cable, or the like. Accessories are always non-inventory parts and will not create any inventory transactions. If the accessory is to be returned back to the customer, select Dispatch Required. Optionally you can specify an acquisition value for the accessories. To denote that the part is received, select Received and write a receipt note.

Prerequisites

System Effects

As a result of this activity, a CRO material receive order (based on a purchase order) is created. Both the header and the lines acquire Released status.