To report a receive order for customer-owned parts in the maintenance repair overhaul (MRO) component as arrived, ready for inspection, received into quality inspection location, or received into inventory, click View Receive Order, then click Receive or Receive with Serials.
A receive order is created directly from the CRO repair or exchange. The receive order is based on a regular purchase order, which means that a receive order allows you to use all the functionality related to the purchase order and receipt handling. However, you can use a streamlined process where you can receive into stock directly from the CRO Material Receive Order page.
One of the main principles in the ordinary receipt process is the receive case. Receive cases can be seen as predefined working processes. The most common way of working is to have a default receive case and any inspection code specified for the combination of supplier and purchase part. This receive case and any quantity to be inspected is then given by default when the receive order is created. However, you can easily change the default receive case when receiving the parts, or you can manually move the parts to a quality inspection location, process control plans, etc., on the Receipt page.
When the total quantity to be received are placed on a picking location, the quantity is automatically reserved to the component repair order line, and the receive order is closed.
You can also register accessories which are sent by the customer together with the parts that are to be repaired. Accessories could be a remote control, a power cable, or the like. Accessories are always non-inventory parts and will not create any inventory transactions. If the accessory is to be returned back to the customer, enable the Dispatch Required option. Optionally you can specify an acquisition value for the accessories. To register an accessory as received, enter a reciept quantity, set Received to Yes and write a receipt note.
Any serial numbers reserved to a component repair order line can be studied on the Tracking Information tab.
As a result of this activity, the following happens: