Specify Reason Code per Message Code
Explanation
This activity is used to specify the reason codes for a message code of the
payment format. The codes used gives additional information about the transaction. E.g. the code can be a return reason of a return debit note
that can be included in the payment file, received from the payment institute.
The reason codes are usually defined by a payment institute, or other payment
organization, and are created in the application when the payment format is
installed. The reason codes are defined in IFS/Financials per payment format and are available for
external payment parameters of payment methods connected to this payment format.
You can add additional reason codes and/or change the description of the reason
codes.
The reason codes are used in the external payment interface, when a new
customer difference item is created. In External Payment Parameters
page, you can
set up the details of a reason code how the new customer difference item should
be created. Therefore, reason codes can only be connected to message codes, that
are used to create a new customer difference item.
The reason codes are only relevant for payment formats with a
file template that is used to identify this code in the payment file. E.g., the return debit notes from the payment file
of the payment format MT940DE can be loaded into the external
payment with the reason code from the file, and the options set for the reason
code are considered for the new customer
difference item.
To enter a new reason code:
- Open the Payment Formats per Company
page and search for the payment format for which you want to enter the
reason code.
- Select the line with the format that you searched for, use command
button and click Payment Formats to open the
Payment Formats
page.
- Select the line with the affected payment format and click Message
Codes to open the Payment Format Message Codes
page.
- Select the record with the message code for which you want to enter the
reason code, use command button and click Reason Codes to open the
Reason Codes per Payment Format Message Code
dialog.
Note: The context menu is only available if in the Transaction
Type field the type Customer Payment is selected and in the Payment Format Message Function field the function
Create New Diff
Item is selected.
- In the Reason Code field, enter the ID for the return reason,
according to the code list of the file layout specification, issued by the
payment institute or other payment organization.
- Save the information.
Prerequisites
In order to perform this activity,
- The message code to which the reason code should be added must exist.
- The message code must be set up as customer payment with the option to
create difference items in order to connect reason codes to the message
code.
System Effects
As a result of this activity,
- The new reason code can be used in External Payment Parameter in order
to setup how the new customer difference item should be created.
- The modified reason code description will be used in external payments
the next time a new item is created for a payment transaction referring to
this reason code.