This activity is used to create a work type identity. A work type is used to indicate what kind of work should be performed on a work order such as Preventive Maintenance, Lubrication, Repair, Shutdown etc.
The work type is very central in IFS/Service Management, where on a service contract you use work types to specify what type of services the customer is entitled to.
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As a result of this activity, the work type can be defined on fault reports, service requests, and work orders. The work type can also be used as a selection term in queries.