Use this activity to change the part number, serial number, and/or lot/batch number of a part and other related information after the part has been returned from the supplier in conjunction with an external repair order. This number change is necessary in cases where a specific part-, serial-, and/or lot/batch-numbered part is sent out for an external maintenance or repair service and another part with a different part, serial, and/or lot/batch number is returned in its place.
The exchange described by this activity involves a single swap, for example:
OR
In either case, the returned part is functionally equivalent to the submitted part and has been established as an alternate part on the Alternate Parts tab of the Part page.
Another scenario may involve a double swap, in which the supplier provides a loaner part until the repaired original is returned to the part owner, at which point the temporary exchange part is returned to the supplier. That scenario is governed by another activity and is described in the Exchange Part in Advance activity description.
When registered purchase part arrives from the supplier after external maintenance and repair service, the respective receipt line must be entered as arrived. This is done in the Register Arrivals page and the Modify Receipt Conditions dialog reached from that page.
Once you have updated part number, serial number, and/or lot/batch number information as described below, you still need to perform the Report Arrival with Serials activity. That activity is also performed in the Register Arrivals page.
The discrepancies between as-shipped and as-arrived part number, serial number, and/or lot/batch number are reconciled, and the part can be reported as arrived.
The change is logged on the Order History tab of the Purchase Order page.