A replacement order can only be created for parts that are returned for credit or scrapped for credit.
You can reach the Create Replacement Order dialog from Purchasing info on Receipt. In the dialog, you can view the quantity returned for credit or scrapped for credit, the quantity already on a replacement order, and a suggestion for the quantity to replace. The latter field is automatically filled in with the quantity that is necessary to replace the whole quantity returned. You can change this value if needed.
If the original order was a purchase order, a new purchase order in the
Planned status will be available in
Purchase Order
page. Treat this order as a normal purchase order.
If the original
order was a distribution order a new distribution order in the Planned
status will be available in the
Distribution Order
page. Treat this order as a normal distribution order.
The quantity must have been returned for credit or scrapped for credit.
Based upon the quantity of parts to be returned or scrapped, a replacement order is created. The original order to be replaced determines whether a purchase order or distribution order will be created. An original distribution order will always be replaced by a new distribution order. An original purchase order will always be replaced by a new purchase order.
Manage Claim Found in Inventory
Perform Quality Inspection & Handle Discrepancies