Close Request

Explanation

Use this activity to close a Request.

You, as the billing agent working for the service provider, can close a Request once all the work is done, and invoicing is complete. This will mark the request as Closed, indicating that no further actions are required for this Request.

Prerequisites

All Scopes must be in statuses, Completed, Closed or Cancelled.

System Effects

• The Request and its Scopes will get the status Closed.
• The connected Work Tasks will get the status Finished.