Create Invoice

Explanation

Use this activity to Create an Invoice, to be sent to the Customer, as the charges for the Services provided through the Request.

You, as a billing agent working for the service provider, can create an Invoice, once a planned Customer Order is created through the approval of an Invoice Preview.

To create the Invoice, you need to process the customer order until Invoiced/Closed status.

You can use the preset order type Service Order (SEO), which is necessary when running the service management process, to control the Customer Order process. For example, setting up the SEO order type to stop after creation of invoice, makes the Customer Order processed directly to status Invoiced/Closed, once its Released.

Prerequisites

A Customer Order must have been created.

System Effects

An Invoice will be created.