Revise Service Level Package

Explanation

Use this activity if you want to revise an already activated Service Level Package.

When an active Service Level Package is revised, it will change the status to Preliminary and changes are allowed on it, thereafter.

An active Service Level Package may not be revised, if it is been used in a Request SLA Template

Prerequisites

The Service Level Package must be in Active status.

System Effects

The Service Level Package will change the status to Preliminary.