This activity is to create a Return Material Authorization (RMA) for a customer
order. The return reason needs to be selected for the particular customer order,
which can be defined on the Sales/Basic Data/Sales Basic
Data/Return Material Reasons tab.
Note: The Return Material
Authorization functionality is disabled for customer order lines with the Supply
Code Service Order. Further, returning or scrapping is not allowed for
customer orders, where the customer order lines have the Supply Code Service
Order.
Customer order needs to be at least Delivered or Partially Delivered to be able to create an RMA
RMA is created with corresponding information from the particular customer order.