On the Order Details tab of the Customer Order page you can enter additional delivery information, such as the delivery mode in the Ship Via field, delivery terms for the indicated delivery address, the delivery type, which is used for tax reports within the European Community, an external transport lead time, route and forwarder information, and if and how the delivery should be handled via a shipment.
When updating the ship-via code, the external transport lead time, forwarder, picking lead time, route, shipment type etc. for the header on this tab, the corresponding information is updated for all lines with the Default Info option enabled. You need to manually specify the external transport lead time if no supply chain parameters are defined for this supply and demand relation.
When you enter the deliver-from supplier on the Order Details tab of the Customer Order page, delivery information such as the ship-via code, route, forwarder, shipment type, freight information, external transport lead time and picking lead time are retrieved from the supply chain matrix defined for the deliver-from supplier to external customer. If not, it is fetched from from a valid customer agreement or the delivery information is retrieved from the supplier. When you enter a customer order line with supply code Internal Purchase Direct or Purchase Direct and customer order line supplier is same as the deliver-from supplier defined on the customer order header, the order header delivery information is retrieved to the order line. Also, the Order Default option is enabled on that customer order line. If you have mentioned the delivery-from supplier on the Order Details tab of the Customer Order page and if you add a new line with a supply code Inventory Order, the Order Default option is disabled even though the delivery information has been fetched from the same place.
As a result of this entry: