Receive Customer Order

Explanation

This activity is used to receive a quotation request or a customer order, i.e., a purchase order or purchase order request sent by EDI/MHS.

In this page you can study address-related data received in a purchase order message (ORDERS), such as delivery address and EAN location for document, delivery, and payer address. This data applies for the order header. Be aware that a line might have specific delivery information that differs from the header.

If the system has failed to convert the purchase order message into a quotation or customer order, the message has the status Stopped and the message needs to be corrected. A description of the error is displayed in the Error Message field. You can alter data on this tab to correct the error. 

 Note: If you are using automatic approval, the Incoming Order/Schedule Approval should be set to Automatically in the Customer/Order/Message Defaults page

Prerequisites

• You must have set up the EDI/MHS messages regarding customer orders (ORDERS) on the Customer/Message Setup page.
• A purchase order, i.e., a message of type ORDERS, must have been sent from the customer.

System Effects

A quotation or customer order is created within your system, using the information in the EDI/MHS message.

Pages

Incoming Customer Order
Incoming Customer Orders

Activity Diagrams

Enter Sales Quotation
Enter Sales Quotation, CTO