Resend Customer Invoice
Explanation
This activity is used to resend a previously sent customer invoice using
an e-invoice message. This operation is useful if you have done a change in
the basic data (e.g. the customer's delivery address) or if the sent invoice
message was not received by the customer due to an error.
Prerequisites
- The customer invoice must have been sent once in order to be resent.
To resend an invoice, the media code of the invoice should be EDI,
MHS, INET_TRANS or E-INVOICE.
System Effects
- If you resend a customer invoice using the E-INVOICE media code,
a new xml file will be created and a new invoice image (a PDF file) will
be created in the Report Archive. Any changes done to the Tax id number,
delivery address and/or invoice address before the invoice was resent will
be reflected in the invoice image and the message. Any attachments that
were previously sent with the invoice will not be resent. If Add Invoice
Connected Objects is enabled, files that are connected to the invoice
and saved in IFS/Document Management with the same document class defined
in the Company/Invoice/Document Management
page will be fetched and included in the message.
- If you resend a customer invoice with media code EDI, INET_TRANS
or MHS the same message will be resent.
- If the invoice was successfully resent, the send status will be Transferred.
If a send error occurs when sending an invoice using the E-INVOICE
media code, the send status will be Error.
- The time at which the resending takes place will be displayed in the
Sent Time field on the Sent Invoices
page.