Cancel RMA

Explanation

This activity is used to cancel an entire RMA or specific RMA line. The RMA header can be approved even though one or more RMA lines have been canceled. If the RMA lines have mixed statuses, either Canceled or Denied, the header will acquire the Denied status. If all of the RMA lines have been canceled, the RMA header will acquire the Canceled status.

When the RMA is in the Canceled status, no further transactions can be performed.

Prerequisites

System Effects

Canceling the entire RMA:

Canceling an RMA line: