Complete RMA
Explanation
This function can be used when you have partially received one or more RMA
lines on which you do not intend to receive the full quantity that has been
approved for return. By specifying the RMA line as completed, the status of
the line will be updated from Partially Received to Return Completed.
You can also specify an entire RMA as being completed. To be able to complete
an entire RMA, the requirements described above must have been fulfilled for
all the RMA lines that are not already in status Denied, Canceled
or Return Completed.
Prerequisites
- Inventory parts that have been entered as received on the RMA line,
must also have been handled, i.e., entered as scrapped or returned into
inventory.
- The RMA should not be a receipt RMA.
System Effects
Completing an entire RMA:
- The status of the RMA header is updated to Return Completed.
- When completing an originating RMA header, the respective receipt RMA
header is also updated to Return Completed.
Completing a RMA line:
- The status of the RMA line is updated from Partially Received
to Return Completed.
- When completing an originating RMA line, the respective receipt RMA
line is also updated to Return Completed.