This activity is used to decline appointment offers generated by the Appointment Booking Engine (ABE). The received offers may need to change, If the user is not satisfied with the available slots or need to change appointment parameters. Once this activity is performed, user can again request appointment slots from the ABE.
For more information refer to the activities Request Appointment Offers, Modify Appointment Parameters and Accept Appointment.
To perform this activity, appointment offers must be received and the status should be in OfferReceived.
The appointment booking status will change to SlotsGenerated, while removing the appointment slots sent by the ABE.