Define Location

Explanation

This activity is used to define a location. Locations are used to register information about the location of for instance an equipment object or a work order.

It is possible to enter new addresses to the location or fetch existing addresses connected
to customers. An address must be defined as visit address and/or delivery address. A primary visit/delivery address per party can be defined for the location. The primary address can be changed over time for the location. Locations can be connected to equipment objects. Service requests/work orders inherit the location from the equipment and the corresponding primary visit address from the location.

One address per location can be used as the position address. The map position for the location can be retrived by using Retrieve Map Positions command in Location Addresses page. This map position is inherited to connected equipment and service requests.

Prerequisites

System Effects