Accept Work Assignment
Explanation
The work assignments connected to a work task represent the work that is
required by each individual resource (person and/or tool/equipment) to execute
the work task.This activity is used to change the status of a work assignment
to Accepted.
Prerequisites
Before the status is changed, the following must have been completed:
- A work task in released status must exist.
- A work assignment in assigned status must exist.
System Effects
- The status of the work assignment is changed to Accepted.
- It is possible to change the status of the work assignment to
OnRoute, Work Started or Cancelled.
- A journal entry is created for this event. Journal entries are generated
in the Journal tab found in the Prepare Work Order
page.
- If the work task is connected to a SLA order line which has a SLA latest
start, when the status is set to Waiting on Location, the Responded
Date is updated on SLA order line.
- If Allow Multiple Visits is selected for the work task, then
the visit chain is created with multiple work assignments based on the working
schedule or calendar of the assigned resource.