This activity is used to check details of persons to be notified when incidents are registered or when the relevant criteria for notification is fulfilled. User can modify existing records and define new notification recipients. User can also manually release notifications to recipients and complete incident notifications.
Note that new notifications registered are not required to be linked to a distribution list configuration. When adding new records in Incident/ Distribution List user can only use the Person/External Person In the Notify To fields.
In order to perform this activity, notification recipients are required to be registered in the Incident/ Distribution List .
To send automatic notifications to persons on the distribution
list, the relevant event should be enabled in the
Event Actions
by the application owner. If different notifications are required to be sent
according to the type of actions performed for an incident report, specific
values should be added in the Condition for performing this action section
in the
New Event Action. These specific values (conditions) correspond
to the specific actions related to incidents as detailed below:
NEW_INCIDENT
– when a new incident is created.
MODIFY_INCIDENT – when incident
general information is modified.
NOTIFY – when a person is notified
by right-clicking him or her and selecting Notify in the Distribution
List tab.
NEW_INJURED – when a new person is added to the Personnel
Injuries and Illness tab.
ADDED_TO_DL – when a person is added
to the Distribution List tab and the notification type is Automatic.
MODIFY_INJURED – when an employee ID is set for an injured person.
MARK_INVALID – when a record is marked as Invalid, the Notification
Type is Automatic and the State is Completed.
If the notification of a recipient is changed to Automatic and if the communication method connected is Email, an email will be sent to the recipient.