Check and Modify Distribution List Details

Explanation

This activity is used to check details of persons to be notified when incidents are registered or when the relevant criteria for notification is fulfilled. User can modify existing records and define new notification recipients. User can also manually release notifications to recipients and complete incident notifications.

 Note that new notifications registered are not required to be linked to a distribution list configuration. When adding new records in Incident/ Distribution List user can only use the Person/External Person In the Notify To fields.

Prerequisites

In order to perform this activity, notification recipients are required to be registered in the Incident/ Distribution List .

To send automatic notifications to persons on the distribution list, the relevant event should be enabled in the Event Actions by the application owner. If different notifications are required to be sent according to the type of actions performed for an incident report, specific values should be added in the Condition for performing this action section in the New Event Action. These specific values (conditions) correspond to the specific actions related to incidents as detailed below:

NEW_INCIDENT – when a new incident is created.
MODIFY_INCIDENT – when incident general information is modified.
NOTIFY – when a person is notified by right-clicking him or her and selecting Notify in the Distribution List tab.
NEW_INJURED – when a new person is added to the Personnel Injuries and Illness tab.
ADDED_TO_DL – when a person is added to the Distribution List tab and the notification type is Automatic.
MODIFY_INJURED – when an employee ID is set for an injured person.
MARK_INVALID – when a record is marked as Invalid, the Notification Type is Automatic and the State is Completed.

System Effects

If the notification of a recipient is changed to Automatic and if the communication method connected is Email, an email will be sent to the recipient.