Multi-Level Tracking

The Multi-Level Tracking function determines whether tracked structures are mandated during the production of tracked material (lot/batch tracked and/or serial tracked items). When the Multi-Level Tracking attribute is:

Effects of altering the multi-level tracking setting

For maximum flexibility, you are allowed to change the Multi-Level Tracking attribute setting for a given part under the following conditions:

For all cases in which a change is allowed, the user will receive a message providing a short explanation of the ramifications of the change and then will be given the choice of whether or not to proceed with the change.

Caution: When a setting like this, which impacts functionality, is used in IFS Cloud, there must be safeguards and restrictions put into place to prevent users from creating data corruption or other unwanted problems within the system.  We have implemented those safeguards and restrictions in this case but have done so in such a way that is not extremely rigid or restrictive. This setting is not meant to be changed back and forth from on (enabled) to off (disabled) frequently.

Example: Avoid this type of scenario

The functionality is designed to handle the normal business scenarios we could envision. Therefore the advise is to avoid the following scenario and variations thereof.

  1. Process a shop order for a lot tracked part with the Multi-Level Tracking setting off (disabled) through to a Closed status. Update the Multi-Level Tracking setting to on (enabled). Re-open the order. Un-receive a partial quantity, then re-receive that same quantity. The following error will prevent you from closing the order either at the time of the receipt or when you attempt to close the order (depending upon whether you have the shop orders' close code set to Auto Close or Manual Close): Reservation for lot               may not be deleted because a reserved structure exists.
  2. If the close code is set to Auto Close, the simplest way to process the order would be to change the close code to Manual Close and process the receipt. From this point both cases can be handled as follows:
    1. Open the Shop Order As-Built Structure page.
    2. Search for the order.
    3. In the tree structure pane, click Expand Descendents. Then, select each component line and click Remove Tracked Component until all component lines have been removed. Now the order may be closed manually.

This scenario was included because it is the only one we are aware of which may cause a user confusion. The best way to avoid this situation would be to reverse all of the receipts and re-receive everything on the order.