Modify Location and Address

Explanation

Use this activity to modify the Request Location.

The Request Location can be specified during the initial logging of the Request. For Request Scopes created for the Request, any associated Work Tasks inherit the same location. If the initial location provided on the Request was not correct it is possible to change the location, to another customer connected location, and choose whether all associated Work Tasks will inherit the newly defined location.

Prerequisites

 A Request of status New/Released/Started must be logged for a customer that has more than one connected address location.

System Effects

The Request will incur a change of location and, if confirmed by the user, all connected Work Tasks, will inherit a change of Address.