Create Refill Order

Explanation

A refill order is a customer order created to refill the quantity in a consignment stock for a customer. This activity will be performed by a B2B user at customer site

This activity can be performed from the lobby page Order Management for Customers and the lobby link All Products or Products below Order Point from Lobby element Consignment Stock.

Use the Refill Order command and enter a quantity in the opened dialog.

Prerequisites

• In the Customer page, the B2B option must be enabled for the appropriate customer.
• The user must have the B2B Customer as default customer, set up in B2B User – Customer page.
• The combination of customer, delivery address, site and sales part must have been set up in Customer Consignment Stock page.
• The Edit/Refill for B2B user Enabled option must be enabled for that part line.
• Make sure that there is a default order type defined on site-customer combination level, site level or customer level, for the current site and customer.
• The user must have been set up with an appropriate default coordinator in Sites per User page.

System Effects

After submitting, a customer order in status Planned is created with the option B2B Order enabled in Customer Order. The Release for Mtrl. Planning option on the created customer order line is disabled, in order to exclude it from planning engines. However, if Priority Reservation is applicable for the customer order line created, then the Release for Mtrl. Planning option will always be enabled.

Pages

Consignment Stock - All

Activity Diagrams

Handle Customer Consignment Stock, B2B