Block Customer Order
Explanation
You can block an entire customer order by using Manually Block Order in the
Operations menu. A requirement for this operation is that the customer order
is not in the Invoiced/Closed state.
When an order has been blocked, it receives the status Blocked, and
limited transactions can be performed.
If the order has lines pegged to purchase requisitions, purchase orders,
shop orders, or DOP headers the supply orders will not be blocked.
Prerequisites
- The customer order header must have been entered and saved before you
can block the order header.
For a pegged customer order line:
- You can block a pegged customer order line at any time before creating
the invoice, irrespective of the status of the pegged supply orders.
System Effects
- The status is updated to Blocked.
- If you put an order on-hold from the demand site and a supply site order
exists, the internal customer order will be blocked. If the supply site
order is in a status that does not allow blocking, the system returns a
message to inform the user and will still allow to block the demand site
order. If you block the supply site order, the system will not block the
demand site order.