Send Order Confirmation
Explanation
If you are using the EDI message function, you can send an order confirmation
message to the customer. You can use this function to re-send the customer order
confirmation message as well.
Prerequisites
- Basic data for the EDI message function must have been set up in IFS/Connectivity.
- You must have entered data for EDI for applicable customer in the
Customer/Message Setup.
The Method Default option must be enabled for the message.
- The customer order should have been created by processing an incoming
customer order.
- If Line Level confirmation is allowed on
Site/Sales and Procurement/Sales tab, correct confirmation
status must be set on customer order lines and rental order lines before
sharing.
System Effects
- The customer order confirmation is sent via EDI to the customer.
- If it is an internal customer order, the message sent will end up as
an incoming purchase order confirmation on the demand site. If the demand
site has the Execute Order Change Online option enabled,
the incoming purchase order confirmation is processed online on the demand
site. If automatic approval is enabled you will get an instant validation
and update on the demand site. This continues as far as possible in multiple
tiers of internal orders, if you have automatic replication. Without online
processing all this happens in background jobs.
- Order Confirmation option on Customer Order/Order
Details tab will set to Yes.
- When Customer Order Confirmation is set to
Order Level on Site page, upon sending
order confirmation, Confirmed option on all customer order
lines will set to Yes.
- After communication, if confirmation is removed from a confirmed customer
order line or if a not confirmed customer order line is set to confirmed,
Order Confirmation option on header level will set to
No automatically.
- Similarly, after communication, if confirmation is removed from a confirmed
rental order line or if a not confirmed rental order line is set to confirmed,
Order Confirmation option on header level
will set to No automatically.