Close or Reopen CRO

Explanation

You can close a component repair order, as well as a CRO repair, manually. Click Status, then click Close.

When closing a CRO repair, you can close the component repair order as well if no other lines exist or if the other lines already are closed. You can close all lines in one single action from the component repair order header if all lines are in Completed or Closed status.

When the CRO repair is in Closed status, no further actions can be taken. This means that all work related to the processing of the CRO repair should be completed before you close the line. This includes creation and transfer of sales lines for invoicing and dispatching of the repair parts. However, if necessary, you can reopen a closed CRO repair. This could for example be when labor transactions are missing since the repair shop manager has not approved the reported time. To open, click Status, then click Reopen.

Prerequisites

To close a specific CRO repair or exchange:

• The CRO repair or exchange must be in Completed status.
• If the repair order type selected for a CRO repair is Disposition Shop Order, the status must be Signed Off.

To close all component repair order lines in one single action:

• All component repair order lines must be either in Completed or Closed status.
• If the repair order type selected for a CRO repair is Disposition Shop Order, the status must be Signed Off.

System Effects

As a result of this activity:

• The component repair order lines will change to Closed status.
• If no other component repair order lines exist in a lower status than Closed, the component repair order will be closed and acquire the Closed status as well.

Pages

CRO Exchange
CRO Repair
Component Repair Order

Activity Diagrams

Sign Off Work