Define Service Type

Explanation

 The service type is a uniting concept that defines a service process. You can connect several service types to a repair part. A non-inventory sales part will function as the invoicing object for the service type.

A service type is used for two purposes: generate a price and generate a standard work scope. Depending on the repair order type, and if a contract exists for the customer, the work scope and the price will differ. A standard work scope is a set of activities that need to be done to bring the repair part back to its original fit and/or function. A service type can generate a predefined work scope for:

Furthermore, you can connect repair codes to the service type and part combination, and by that group the work task templates for work order or material/component and/or operations for repair shop order.

Prerequisites

N/A

System Effects

As a result of this activity, a service type record is created and can be connected to a repair part.