The component repair order consists of a header and part lines for exchange and repair and is used for many different kinds of services. It is on the CRO repair the part and the quantity to be repaired is defined. The parts to be processed on the CRO repairs must be owned by the same customer. It is not possible to handle services of components owned by different customers on the same component repair order.
The information entered in the component repair order header is inherited to all CRO repairs. On the CRO repair you can manually change the default values retrieved from the header at any time during the repair process.
All possible actions for a component repair order are done on a CRO repair level. The following actions can be considered as the most important:
The service types contain information about the repair actions for the part and the amounts the customer is to be charged. A service type can, with the correct settings, generate a predefined work scope for work order and components and/or operations for repair shop order.
The repair order type determines how and the kind of environment in which the service will be performed. The default value is Not Decided. The selection of a specific repair order type depends on the complexity of the service and whether you work in a work order, or in a shop order environment.
You can create new CRO repairs for an existing component repair order as long as the status is Released.
As a result of this activity, one or several CRO repairs are created.