This activity is used when there is a requirement to record the condition of the packaging which contained the parts for repair.
It is often necessary to keep track of the package condition for repair parts received from a customer, as the packaging may have been damaged during transit which could then result in additional damage to the repair parts.
Alternatively, the same package may be used to return the repaired part, and often there is a need to provide evidence to the customer that the package was damaged on receipt and perhaps also had to be repaired or replaced at an additional cost.
You can specify a package condition for a component repair order (CRO) repair or exchange line, as long as the line status is not Closed.
As a result of this activity, the package condition for the received part is documented.