Cancel Reminder per Reminder Recipient
Explanation
This activity is used to cancel a reminder sent to a specific recipient.
If the reminder is cancelled, the reminder level and the last reminder date
of the invoice installment will be reversed back to its original state. I.e.
The original state of the reminder at the time it was printed or sent.
This information will be displayed in the
Reminder/Interest Info per Customer Invoice page. Only the latest
reminder of an invoice installment can be cancelled. After a reminder has been
cancelled for a set of invoices for a given recipient you can send a reminder
again to the same recipient using the previously cancelled reminder level if
necessary. The due items of the recipient can be reminded again with the same
reminder level.
- Open the Customer Reminder History page.
- Select the reminder proposal that includes the reminder which should
be cancelled.
- command and click Reminder History Details to open the
Reminder History Details page.
- Select the recipient for which the reminder should be cancelled.
- Command and click Cancel Reminder to open the Cancel Reminder
dialog. The Proposal ID of the reminder proposal and the Recipient
ID and name are displayed for which the reminder should be cancelled.
Prerequisites
The reminder must have been printed or sent to the recipient. The reminder
must not have been cancelled.
System Effects
- The reminder level and last reminder date are set back per invoice installment
to the level and date before the reminders were printed or sent to the recipient.
- The reminder of the recipient in Reminder History Details
page will be marked as cancelled. Also the previously reminded items are
indicated as cancelled in Invoices per Reminder page and updated
with date and user who cancelled the reminder.
- The cancelled reminder is no longer displayed in Customer Reminder
Analysis page.