Follow - up and Analysis, Customer Payments

Description of process

The Follow-up and Analysis, Customer Payments process includes queries and reports that can be used for information about customer details and customer payments. It is only possible to view information in the query pages. You cannot enter or modify any details. There are also a number of reports that can be printed through the order report function.

The queries below are found in the Follow - up and Analysis, Customer Payment process:

• Query  - Customer Details show general information about a customer and due amount, including detailed information, such as invoice amount, remaining amount, etc.
• Query -  Customer Payments per Invoice/Prepayment shows all payments belonging to an invoice or payment on account. You also get detailed information on each payment
• Query -  Customer Payment Voucher Lines are used to view detailed information about a selected payment, such as posting, amount, invoice, etc.
• Query -  Customer Payments are used to find customer payments. The page shows payment series ID, payment ID, currency, amount, etc.
• Query  -  Customer Payment Details are used to view details about customer payments. You can select a particular payment to view, payment series, etc.
• Query - Multi Company Customer Payments are used to view details about multicompany customer payments.
• Query -  Customer Cash Transactions are used to see which customer cash transactions have been made and through which cash accounts.
• Query-  Parked Customer Payments show parked customer payments. A parked payment is a special form of payment on account, entered without link to a specific customer.
• Query - Customer Payment Matching shows information about all customer payments and the invoices matched with each payment together with the matching IDs.

The reports below are found in the Follow-up and Analysis, Customer Payment process.

• The Customer Ledger Open Items report contains information per period or date and date interval. Select one or more customers, customer groups, and currencies.
• The Customer Payment Journal report states all customer payments entered since last time the report was printed.
• The Customer Ledger Age Analysis report shows information on invoices not paid.
• The Customer Ledger Currency Revaluation report shows information on invoices in foreign currency with currency rate other than posted.
• The Customer Invoices Due for Payment report contains information on open customer invoices due for payment. The report can be used for internal checking against the General Ledger.
• The Customer Payment Matching Report contains information on each customer's invoices and how they are matched with the payments.