This activity is used to define symptoms to be used from the Business-to-Business (B2B) interface. The symptoms indicate a change from the normal operation of an object. This is useful when preparing a work order or fault report for troubleshooting and repairs and provides consistency as the symptom is selected from a predefined list of values.
In B2B Basic Data > Symptoms page, enter B2B LOV Order value for the Symptoms that would be allowed to use in B2B interface.
To perform this activity, symptoms must be defined in the Work Order and PM Basic Data.
As a result of this activity, the selected symptoms are available in the B2B interface when reporting in a work order or creating a fault report.