IFS Customer Relationship Management (CRM) Information Sources

An information source is a combination of facts and dimensions (base data) which are structured to hold information designed to be used to compile reports and analytics using the IFS Business Reporter, where you can read more about this tool via IFS Online Help and eLearning.

In the information sources an Accounting Period dimension has been introduced, which can be used to group on or combine with one or more information sources in IFS Financials using an accounting period as a common grouping. The accounting periods are defined per company in the Accounting Periods window found in IFS/Accounting Rules.

All information sources are available as both Online and Data Mart, where Zoom In is available for all measure items, but Write Back is never allowed.

Business Opportunity

General Description

The main purpose of this information source is to present data based on the business opportunity to support high level summarizations and analysis to evaluate opportunities.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: To Business Opportunities page, page, showing details with respect to the opportunity.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Business Opportunity Line

General Description

The main purpose of this information source is to present data based on the business opportunity lines to support high level summarizations and analysis to evaluate opportunity lines.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Business Opportunity Snapshots

General Description

The main purpose of this information source is to present data based on the business opportunity snapshots to support high level summarizations and analysis to evaluate the progress of a business opportunity.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: To Business Opportunity Snapshots , showing details with respect to the opportunity snapshot.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Business Activity

General Description

The main objective of this information source is to provide users the ability to create high level analytical reports and evaluate business activities.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Lead

General Description

The main objective of this information source is to present data based on the leads to support high level summarizations and analysis to evaluate leads.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Marketing Campaign

General Description

The main objective of this information source is to present data based on the marketing campaigns to support high level summarizations and analysis to evaluate marketing campaigns.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Marketing Campaign Action

General Description

The main objective of this information source is to present data based on the marketing campaign actions to support high level summarizations and analysis to evaluate marketing campaign actions.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes

Marketing Campaign Response

General Description

The main objective of this information source is to present data based on the marketing campaign responses to support high level summarizations and analysis to evaluate marketing campaign responses.

Reports/Analysis

Main Features

Zoom In: Available for all the measure items.

Drill Down: Not available.

Writeback: Not available.

URL Navigation: Not available.

Access Types

  1. Online
  2. DataMart

Specific Attributes