Use this activity to define one or more addresses (address identities) for an existing customer. This mandatory task is to be performed by a system administrator or equivalent person.
You can enter an alternative customer name if you want to use a name other than what is displayed in the header of the Customer window. This name will be printed on documents (like invoices, reminders etc.) when this address is used.
The customer's own address ID might be used by the message handling system for EDI and/or MHS messages. If supplier and customer schedules are to be transferred successfully using the DELSCH message (for sending supplier schedules from the demanding site to be a customer schedule in the supplying site), then a reference must be entered in the Customer's Own Address ID field in the Address tab. If not, the schedules will not be transferred successfully. The reference entered must be exactly the same as the EAN location number entered for the receiver, i.e., the delivery recipient in the site record for the demanding/receiving site that will send the supplier schedules. Note that there is no List of Values available for this field.
You can use Customer Branch field to enter the branch of the customer (business location) and this information will be available in the invoices. So that company can identify customer branch level transactions.
This activity has the following prerequisites:
As a result of this activity: