Perform this activity to enter or update the mobile user information for a service resource individual.
In order to work with mobile work order using IFS Service MWO and/or IFS Maintenance MWO, employees need to be defined as mobile users. The mobile user is set up against the employee record and allows the employee to use mobile devices.
Note: If the employee is setup as a secondment employee, it is not possible to set as a mobile user.
To manage automatic time transactions, the mobile work order will use primary parent group (work time transactions) and/or a travel resource group (travel time transactions) defined for the employee. If a default Time Type is used, then it will be used to retrieve the Sales Part that can be used when creating an invoice.
An employee must exist and be connected to the service person resource for the company.
The employee is defined automatically as a mobile user when the corresponding user is activated on a mobile client.