Enter Service Resource Group

Explanation

Perform this activity to create a service resource group. A service resource group is used for planning and scheduling purposes.

Resource groups can be of different types:

A resource group can be connected to other resource groups and be included in a resource structure.

When creating the service resource group using the assistant, it is possible to enter the initial company, site and maintenance organization where this resource group will be used. It is also possible to define cost and sales information as well as qualifications for the group.

A resource group created in the New Service Resource Group assistant will automatically be set to Use in Service, which means that it can be used for planning and scheduling in service management.

Prerequisites

System Effects