Use this activity to define self-billing deviation reasons. In the customer self-billing process deviations may occur between the price self-billed by the customer and the expected price. Deviations may also exist between the quantity self-billed by the customer and the expected quantity to be invoiced. Self-billing deviation reasons can be useful when investigating these deviations. Each deviating self-billing line can be manually given a reason, explaining why a deviation occurred and what actions were taken because of the deviation. Using predefined deviation reasons makes it possible to group and categorize deviations.
There are no prerequisites.
A self-billing deviation reason will be defined and available for use during the customer self-billing process.