A shop order of type Repair is an electronic document that authorizes the repair of a specified part. I.e. the same part is issued to the shop order as received back to inventory once the repair is completed. A repair shop order can also produce by-products, and may result in substitute parts, i.e. the receipt of another than the intended part number. When you create a repair shop order, the system creates material requirements and schedules operations. The system retrieves operations and materials according to the part, valid repair structure/routing revision and selected alternate.
A repair shop order can be created manually, from a CRO order, or from a MRO interim order. Repair shop orders for MRO are further described in Repair MRO Shop Orders.
If you need to maintain and update the as-built structure for the part during the repair, a multi-level repair shop order can be used. Multi-level repair shop orders are described further in Multilevel Repair Shop Order.
The status code shows where the shop order is in the repair process. It also controls what you can do with the shop order. You cannot manually change a shop order's status. The system does this automatically in response to actions performed on the shop order. When you enter a new shop order, the system sets its status automatically to either Planned or Released depending on the setting on the Site/Manufacturing page.
The following table summarizes the shop order status codes:
Status | Description |
Planned | A low-status shop order, e.g., an order for a part that you have planned but have not yet made the final decision to execute. You cannot reserve material or report operations for an order with this status. |
Parked | A shop order that has been blocked and cannot/should not be further processed until the cause has been resolved. Depending on the park reason the order can release its reservations, load, supply and demand allocations. Unparking the order will set back the status to the same as before it was parked. |
Released | A shop order that has been released for repair. |
Reserved | A shop order with at least one reserved material line, but no issued material, or reported operations. |
Started | A shop order with issued material and/or reported operations. |
Closed | A shop order that has been completed. No additional quantity can be reported or received unless it is re-opened. |
Cancelled | A shop order that cannot be further processed. Cannot be re-opened. |