This activity is used to examine the historical data for repaired faults. Once the relevant product model, function, fault code and time interval are entered, you can populate the data to be examined. This data includes the number of occurrences, average duration in hours, average man-hours used, and the average operational value. You can also view the fault codes that were reported when repairing the faults as well as the material used per fault code. The historical information provides support at later stages for similar repairs of the same type of reported faults.
To perform this activity use the Support for Fault Handling assistant. Enter appropriate information in the first step of the assistant and click next to overview the results.
Historical information on the faults must exist.
As a result of this activity, the historical information for repaired faults can be examined and investigations of similar faults may be done.