Receive Remote Assistance For The Inquiry

Explanation

This activity is used to connect and receive Remote Assistance.

Prerequisites

·       Remote Assistance call is successfully connected.

System Effects

·       Once the call is connected, it is possible to give/receive help, use augmented video to point/show issues, take pictures, share pictures & documents, zoom in/out and annotate.

·       If the call is initiated from a particular aurena page, contextual details are passed, and the receiving user is made aware of this via the “View Link” option that is displayed on the incoming call.