Make Service Level Package Obsolete

Explanation

Use this activity to make Service Level Packages Obsolete. Obsolete status indicates that the Service Level Package has stopped being used. A Service Level Package can only be set to Obsolete from Active status.

An active Service Level Package may not be made Obsolete, if it is been used in a Request SLA Template.

Prerequisites

The Service Level Package must be in Active status.

System Effects

The Service Level Package will change the status to Obsolete.