This activity is used to receive a change request for a quotation request or customer order, i.e., changes that the customer has made in the purchase order/purchase order request and sent by EDI/MHS.
If you want to reduce the sales quantity on an existing order line that has manually pegged supplies connected to it, you must first remove or modify the pegging. You can also increase the quantity, but you will be notified that the pegged quantity does not fulfill the demand.
If automatic approval should be used, the Incoming Customer Order Approval should be set to Automatically. It can be set in the header of the Site/Sales and Procurement/Sales or in the site-customer combination list Customer Message Defaults, or in the Customer/Sales/Message Defaults tab. The changes will be done automatically. If you want to check for messages, it can be done from Incoming Change Requests for Customer Order.
If automatic approval is not used, go to Incoming Change Request for Customer Order to check the information received and change/add information if desired. Only changes made to lines with status of Changed or Added will be transferred to the customer order.