Enter Misc RMA Info

Explanation

This activity is used to review and change RMA information.

There are cases when a credit note should be issued to a company other than the original customer, e.g., when the returned parts were sold to one customer with a different invoice customer. In such a case, it is easy to apprehend that the credit note should be sent to the invoice customer rather than to the customer. Other cases, of course, are feasible as well.

If the material is to be received by a site other than the authorizing site, then a separate RMA is created automatically at the return to site upon releasing the RMA. In that case, the automatically created RMA number is displayed in the Receipt RMA No field. In the receipt RMA, the Originating RMA Number field displays the RMA number from which the current RMA originated.

If the RMA is for a Jinsui invoice customer, the Jinsui Invoice option is automatically enabled. However, if you need to have a non-Jinsui invoice despite the customer being Jinsui-enabled, then you have the option of disable the option so that it is considered as a normal invoice.

Price and tax calculations are controlled by the Use Price Incl Tax option. The default value is fetched from the customer or the customer order. The value can be changed before saving, if necessary.

Prerequisites

System Effects