Undo Delivery

Explanation

There may be times when you want to undo a delivery made from a customer order, shipment or consolidated shipment. If you only want to undo a specific delivery, you can select the specific delivery line and undo the delivery. Note: Once a delivery note is created, you can only undo the total delivery for that specific delivery note. This means that you will have to use the Undo from the header (to undo the delivery).

For shipment deliveries, you can only cancel the shipment as a whole from the header. This would move the shipment back to Complete state if it was closed. For consolidated shipment, you should undo delivery per shipment.

It is possible to undo rental order deliveries (only the normal order flow) regardless of the status of the rental order line.

Prerequisites

System Effects