Exceptions are schedule events that may require manual intervention. These exceptions can also be viewed in the Exception panel at the top right in the PSO workbench window. Each plan in PSO may contain number of Schedule Exceptions and can be identified based on its Scheduling Exception Type. These exceptions can also be viewed in the left side panel by changing view to Exceptions in the Dispatch console. Scheduling Exceptions are loaded per data set and contains two main tables. The upper table is to view the exception Types and below table is to view the details of the Exception. These exceptions can be displayed in various ways depending on the several exception properties i.e. Display by Exception Type, Display By activity, Display by Activity Type etc.
The user has the ability to acknowledge exceptions to demonstrate that they have been dealt with. These acknowledgements are visible to other users provided they have the appropriate permissions. User can directly acknowledge a exception or can enter a comment (optional). It is possible to add multiple comments with varying acknowledged statuses for one exception. To allow users to acknowledge exceptions there are permissions that require setting, giving the option to switch off the privilege if required.
This list displays the Scheduling Exception Types which are available at PSO Scheduling Exceptions list. These Exception Types are defined based on various Resource related, Activity related and some other conditions. In addition to these available exceptions user can also define custom exceptions in PSO workbench itself. This list can be used to update the settings for scheduling exception Types i.e. attention value. These Exception Types will be used when showing information in Scheduling Exceptions page.